Community Guidelines

Goodli exists to help real people with real everyday needs. These guidelines keep the platform safe, honest, and useful for everyone. Violating them may result in request removal, account suspension, or a permanent ban.

✓ What Goodli is for

• Groceries, gas, or transportation to get to work or medical appointments
• Utility bills, rent shortfalls, or one-time housing emergencies
• Medical costs, prescriptions, or healthcare co-pays
• Childcare or school-related expenses
• Tools or supplies needed for employment
• Other genuine small financial hardships (under $500)

✗ What is not allowed

• Requests involving illegal activities or controlled substances
• Fraudulent or exaggerated claims
• Requests on behalf of a business or organization
• Posting the same or substantially similar request multiple times
• Asking donors to send money outside of Goodli
• Hate speech, discrimination, or harassment of any kind
• Content that includes personal identifying information (SSN, bank details, passwords)
• Self-harm threats used to solicit donations

~ Frowned upon (but not prohibited)

These aren't automatic violations, but they reduce trust and may result in your request being deprioritized or reviewed more closely.

• Requests for luxury goods, vacations, entertainment, or non-essential spending
• Vague requests with little context or explanation
• Repeatedly posting after previous requests went unfunded without explanation
• Setting a goal amount much higher than what you described needing

Be honest

Describe your situation truthfully. Exaggerating or fabricating need is a violation of these guidelines and may constitute fraud. Every request is reviewed by our AI moderation system and may be reviewed by a human. We verify identity before funds are released.

Be specific

Vague requests ("I need money") will be declined. Explain what you need, why you need it, and how the funds will be used. Donors give more confidently when they understand the situation.

Treat donors with respect

Donors are giving freely from their own pockets. Do not pressure, guilt, or harass anyone to give. Do not contact donors outside of Goodli. Post updates so donors know their contribution made a difference.

One active request at a time

You may only have one active funding request at a time. Once your request is funded or closed, you may post a new one.

Reporting

If you see a request that violates these guidelines, use the report button on the request page. We review all reports and take action within 24–48 hours. You can also contact us directly at info@goodliapp.com.

Enforcement

Goodli reserves the right to remove any request, suspend any account, or ban any user that violates these guidelines — with or without prior notice. Decisions about enforcement are final.